Careers
Current Openings
Full Time
Posted 5 months ago
Available Openings: 5
Are you?
- Obsessed with going out of your way to delight customers?
- Someone who can balance efficiency & speed, while building out sustainable processes?
- A problem solver?
- A dynamic communicator?
About Company
We are a dedicated team with significant IT experience who believe in toning down the complexity of business processes to improve performance and accelerate business productivity.We are happy to announce that we are growing and looking to hire some immense talent across various roles to increase our team base, and to cater to our growing requirements. It's a fantastic opportunity for you, your friends, colleagues, and students.Happy Interviewing!!Job Description
This is a Work from Office job.We are looking for Customer Success Champions, preferably with experience in IT, HR/ Payroll Software, ERP products. Candidate would be responsible for talking to the customers and helping them with their queries regarding our software productJob Responsibilities/ KRAs
- Responding to and Answering Calls, Emails and Web Tickets of end users in a cordial, professional manner
- Logging Tickets (Incident / Service Request / Information Query) for every user interaction handled
- Providing first level support on our services via remote desktop calls if required
- Route/Assign tickets to the appropriate support group, if necessary.
- Identifying and escalating high-severity, priority issues
- Updating Pending Tickets with timely, precise, accurate updates
- Following-up with end users, if necessary, for closure of pending tickets
- Conducting product webinars for our clients.
- Documenting support process and resources
- Other duties as required.
Skills
- English
- Excel
Candidate Profile
Minimum Education (Any/ All)
- BA English Honours
- BSc Computer Science
- B. Tech Computer Science
- Excellent communication skills in English with a neutral accent.
- Excellent written communication skills with email etiquette.
- Excellent customer service skills
- Should be customer-service oriented.
- Ability to remain calm and courteous in periods of stress, and while facing an irate customer and managing back-to-back calls
- Positive attitude - confident/ self-motivated
- Excellent Analytics
- Team Player
- Proactive & Responsible
Full Time
Posted 5 months ago
Available Openings: 5Are you...
- A self starter?
- A dynamic communicator?
- An expert who digs deep to understand the problem statements and align it to strategic business objectives
About Company
We are a dedicated team with significant IT experience who believe in toning down the complexity of business processes to improve performance and accelerate business productivity.We are happy to announce that we are growing and looking to hire some great talent across various roles to increase our team base, to cater to our growing requirements. It's a great opportunity for you, your friends, colleagues, and students.Happy Interviewing!!Job Description
This is a Work from Office job.Looking for sales executives/ professionals with 1-2 yrs of experience preferably with IT, HR/ Payroll Software, ERP products. Candidates should have good knowledge of IT sales/ marketing processes and have good communication and presentation skills.
- Follow up with the clients once the sales team is involved.
- Developing a database of qualified leads through referrals, telephone canvassing, and internet mining.
- Helping the clients to understand various product offerings and solutions available with business
- Building and managing strong relationships with customers.
- Selling our online HR/ Payroll software to corporate clients by assessing their business requirements over the phone, over the web or by email.
- Achieving sales targets through the acquisition of new clients.
Candidate Profile
Minimum Education (Any/ All)
- BA English Honours
- BSc Computer Science
- B. Tech Computer Science
- MBA
- Excellent communication skills in English, with a neutral accent.
- Excellent written communication skills with email etiquettes.
- Good Analytics/ Sale Aptitude
- Should be customer oriented.
- Ability to remain calm and courteous in periods of stress, and while facing an irate customer and managing back to back calls
- Positive attitude - confident/ self-motivated
- Excellent Analytics
- Team Player
- Proactive & Responsible
- Ability to work under pressure
Full Time
Posted 5 months ago
Available Openings: 5Pride: An early opportunity to be able to experiment and implement your ideas into real business, and contribute to the growth strategy of the organization
- Opportunity to learn industry standard HR tools and processes.
- Real time experience of HR policies and operations/ grievance handling
- Enhanced learning of Performance Evaluation and enhancement methodologies
- Chance to learn Indian Payroll
- Opportunity to learn end to end recruitment life cycle
About Company
We are a dedicated team with significant IT experience who believe in toning down the complexity of business processes to improve performance and accelerate business productivity.We are happy to announce that we are growing and looking to hire some great talent across various roles to increase our team base, to cater to our growing requirements. It's a great opportunity for you, your friends, colleagues, and students.Happy Interviewing!!Job Description
This is a Work from Office profile.We are looking to hire a team player who understands software development and wants to be a part of a successful startup.Job Responsibilities/ KRAs
- Sourcing candidates from various job boards
- Coordinating with various vendors/ consultants/ colleges for placement.
- Screening candidates. Interview scheduling via our ATS
- Engaging with candidates/ offer management / pre onboardings
- Centralized Employee Data Management via our HCM
- Handling Payroll and compliance basics
- Employee Grievance Handling basics
- Framing/ Implementing employee Performance evaluations and enhancement programs
Candidate Profile
Minimum Education (Any/ All)
- BA English Honours
- MBA - HR
- Superior Communication and Interaction skills (English)
- Superb Analytics/ logical reasoning abilities
- Should be sincere and hardworking and must be open to handle the pressure.
- Should be able to work independently.
- Demonstrated management presentation abilities
- Self-motivated with Business Acumen skills
- Should be able to Handle End to End HR Operations
- Capable of handling Onboarding/ Exits & documentation
- Understanding of Indian Payroll and compliance